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Extra Battery

Arkpax Official·
Can the Extra Battery be used in cold environments?

 The Extra Battery can operate in temperatures as low as 14°F (-10°C), but its performance may be reduced in extremely cold conditions. It’s best to store and use the battery within the optimal operating temperature range.

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Arkpax Official·
How do I maintain the Extra Battery during long-term storage?

 Charge the battery to about 50% before storing and recharge it every 6 months to maintain optimal performance. Avoid storing the battery in low battery mode to prevent permanent damage.

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Arkpax Official·
Can I use the Extra Battery while it’s charging?

Yes, the Extra Battery can be used while charging, but only when connected through the Ark Pro system. Charging directly with the adapter while connected to the Ark Pro is not allowed and may cause system shutdown.

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Arkpax Official·
Can I charge multiple Extra Batteries simultaneously?

When multiple Extra Batteries are connected to the Ark Pro, they charge sequentially to 80% from highest to lowest, then simultaneously to 100%. When using the Extra Battery adapter, only one battery can be charged at a time.

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Arkpax Official·
Can I charge the Extra Battery while using the Ark Pro?

No, when the Extra Battery is connected to the Ark Pro, it can only be charged through the Ark Pro's AC or solar inlet. Attempting to use the adapter while connected to the Ark Pro may trigger a protection mechanism, causing a shutdown.

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Arkpax Official·
How long does it take to charge the Extra Battery?

Charging the Extra Battery to 80% takes approximately 1.5 hours, and fully charging it takes about 2.5 hours when connected to the Ark Pro. Charging separately with the adapter takes about 5 hours.

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Arkpax Official·
How do I charge the Extra Battery directly using the Extra Battery adapter?

  To charge the Extra Battery separately from the Ark Pro:     Disconnect the Extra Battery from the Ark Pro to ensure it's fully disconnected.     Connect the Extra Battery adapter (sold separately) to the Extra Battery. The adapter outputs 406W (58V-7A) and takes about 5 hours to fully charge the battery.     Warning: Do not connect the adapter while the battery is still...

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Arkpax Official·
How do I know the battery's remaining capacity?

The battery’s remaining capacity is displayed as a percentage on the Ark Pro’s display screen, allowing you to monitor when it needs to be recharged.

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Arkpax Official·
What is the water resistance rating of the Extra Battery?

The Extra Battery has an IP67 rating, making it splash, water, and dust resistant. It can withstand immersion in water up to 1 meter deep for 30 minutes. However, water and dust resistance may decrease over time, and charging a wet battery is not recommended.

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Arkpax Official·
Can I bring the Extra Battery on a plane?

  No, the Extra Battery cannot be brought on an airplane due to its high capacity (2304Wh) lithium battery, which exceeds the limits set by International Air Transport Standard Regulations.

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