The Ark supports a maximum input power of 400 watts from solar panels. The number of solar panels that can be connected to the Ark depends on the wattage of each panel. For example, If you are using 200-watt solar panels, you can connect up to two panels, and so on.
Can Ark charge devices while being charged itself?
Yes, the Ark can charge devices while it is being charged itself. This is known as pass-through charging, and it allows you to charge the Arkpax and your devices simultaneously.
What should I do if I use the product at the beach or it is exposed to seawater?
If the product is used at the beach or exposed to seawater, it is recommended to clean it with either a neutral cleaning agent or clean water. This will help to prevent any potential damage caused by salt or other corrosive substances. After cleaning, ensure that the product is dried thoroughly before use.
Can the Ark power a CPAP machine?
Yes, it can power a CPAP machine. Please note that the Ark power station has a limited output power of 1000W and a response time of 20ms. Therefore, please confirm that the Ark power station is compatible with your CPAP machine before use.
How can I charge the Ark powerstation?
You can charge the Ark using an AC adapter, a car adapter, or a solar panel. Please note that charging speed may vary depending on the quality and capacity of the charging product you use.
What is the car charger outlet type?
The XT60 car charger is a standard outlet. Use the included 1.5m car charging cable to charge.
Can I use any third-party solar panels to charge Ark？
Yes, you can use third-party solar panels to charge the power station using a DC input (adapter or solar panel) and an XT60 cable. The power station is compatible with solar panels that meet the following specifications: 12~24V 10A Max, 200W Max. with MPPT 24~46V 10A Max, 400W Max. with MPPT Please note that the XT60 cable is not included...
Can the powerstation be brought on board a plane?
No.This product contains a lithium battery. According to the International Air Transport Standard Regulationsany products carrying lithium batteries over 100Wh cannot be brought on board a plane.
How to know how long the powerstation's power lasts?
The LCD displays the battery remain discharge time for devices with stable power usage.
Why is there a humming sound when using the powerstation?
The power station is designed with an air-cooling system, and the built-in low-noise waterproof fan runs at ≤40db to aid in heat dissipation. It is normal to hear a faint noise when using it.